A3 - 5 Why Problem Solving

Dates: January 29, 2018

Meets: 8:30 AM to 4:00 PM

Registration: $325.00

Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.

Registration is not allowed at this time.
Please contact our office for more information.

 Phone: 770-995-9697

This two-day class prepares participants to perform Root Cause Analysis (RCA) using A3-5Why process and other important problem-solving tools. Upon successful completion of this class, students are prepared to effectively contribute to RCA problem-solving events and projects as a knowledgeable and effective organizational improvement resource.

This class enables participants to understand RCA and A3-5Why as a systematic process for defining, verifying and eliminating the causes of chronic and episodic problems, not the symptoms, that plague all organizations. Students learn how to recommend or implement actions needed to permanently eliminate the source(s) of problems to prevent reoccurrence. Participants also learn the importance of follow-up and documentation of RCA and A3-5 Why activities.

Various techniques and tools are taught as participants explore how to get to the root causes of problems. This approach helps participants discover why it is best to avoid putting bandaids on problem symptoms and instead, address the real problem causes.

Upon completion of this training, participants should be competent to perform the following RCA and A3-5 Why tasks to obtain the desired results.

Identification and definition of problems and their impact.

Use of various techniques and tools to analyze the problem situation and determine the most appropriate action to get to and eliminate the root cause.

Distinguish between symptoms and causes.

Document the process for use as a team learning process.

Hands-on activities, examples, and group discussions provide participants opportunities to learn how to perform the tasks and apply the knowledge required for successful RCA and A3-5 Why project participation.

Fee: $325.00
Hours:7.00
CEUs:0.70

Share

Email Information to Friend Print